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Our Guarantees Could Not Be Simpler |
 No Excuses, Money
Back Anytime - If you are unsatisfied
For Any Reason
simply request a refund and the balance of your account, prorated to
end of the
current month, will be promptly returned to you without argument, hassle or delay.We may ask you if there is anything we can do to retain your account but that's only because we want to correct any problems to your satisfaction. If you still wish to leave, we'll guide you through the moving process and promptly send you the refund the same day it is done. |
99.9% Uptime. Any month in which the downtime of your web site exceeds one-tenth
of one percent
due to failure of our hosting server or persistent connection to the Internet backbone,
that month is free. A full month credit will be added to your original term
of service. This guarantee does not include causes over which we have no control such as your actions, the actions of a third party, outages of the Internet itself or brief, pre-scheduled service events that are announced in advance. |
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Refunds and credits are not available to parties with
un-paid balances for other services. Hosting fee refunds and service credits are not available for
sites built by us on a pro bono basis.
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